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Profile per customer
Customer CRM
A customer CRM that remembers every visit and every detail.
Profiles carry contact info, service history, photos, package balances, loyalty points and preferences. Counter staff greet customers like regulars on day one — because the system remembers everything.
RK
Ravi Kumar
KL 01 AH 05188 · Nova Detailing
Member sinceMar 2023
Total visits27
Loyalty points4,620
Package balanceWash 6 of 12
Favourite serviceCeramic Coat
Last visit2 weeks ago
History: Job #JC-1810 · ₹18,500 · WhatsApp receipt ✓
Complete profilesService historyLoyalty pointsCampaign segments
0
History searchable
0
Loyalty maths by hand
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List for campaigns
How it works
From stranger to regular, tracked perfectly.
Step 1
Profile created
Counter, plate scan or online booking creates the customer record.
Step 2
History builds itself
Each service, bill and photo attaches to the profile automatically.
Step 3
Loyalty keeps them near
Points, packages and punctuated follow-ups drive repeat visits.
Why teams use it
Why the CRM is the memory your store lacks.
Greet like you remember
Preferences and history surface at checkout and booking.
Segments & campaigns
Birthdays, dormant clients and package endings reachable in one list.
Permission-aware
Customer data is protected and access is role-based.
Customer CRM FAQ
Questions about Customer CRM
Straight answers before you book a demo.
Contact details, service history, photos, package balances, loyalty points and preferences — all searchable.
Points accumulate automatically from billing and can be redeemed on future visits.
Yes. Segment customers by history and activity to send offers, birthday rewards and win-backs on WhatsApp.
Yes. Customer data is protected and access is governed by role-based permissions.
Pairs well with
Connected features
Customer CRM
Import your customer list and see history light up.
We'll migrate your existing customers and start building history.